IT Support (L1 and L2)
South London (Hybrid) x3 Days on-site
£150-£200pd Inside IR35
emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.
We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.
We’re looking for a proactive and hands-on Onsite IT Support Technician to join our team for a 6-month contract. In this role, you will provide critical, onsite IT support to local users and act as the key liaison to various support teams.
Key Responsibilities:
Provide hands-on technical support for end-user workplace technologies including laptops, thin clients, and peripherals.
Carry out hardware-related tasks such as cabling, device delivery, setup, imaging, and system resets.
Manage local IT stock and coordinate storage activities, ensuring proper asset tracking and availability.
Serve as the onsite "eyes and hands" for the technical room, assisting with basic server and networking support under remote guidance.
Collaborate with global AZ Tech teams to ensure seamless issue resolution and system integration.
Troubleshoot and resolve first-level hardware and connectivity issues.
Respond to ad hoc IT support needs as required.
Requirements:
Previous experience in IT support, ideally in a corporate environment.
Strong understanding of end-user devices, hardware setups, and basic networking principles.
Ability to work independently and communicate effectively with both local and remote teams.
Organised, reliable, and capable of managing IT stock and documentation accurately.
A customer-focused attitude with a willingness to go the extra mile to resolve issues.
Our people
The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.
The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle.
We pride ourselves on;
Providing our people with a supportive culture, rooted in our values and driven by our purpose.
Promoting a culture of inclusion, collaboration, well-being, and learning and development.
Providing increased agility and flexibility within our hybrid working model
Investing in employees’ growth through ongoing training and development
Autonomy to take ownership of projects, making decisions and demonstrating individual expertise
Providing an transparent performance and career management experience.
Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as:
Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction
Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs
Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation
Interested?
At emagine, we are committed to building an international and diverse team by embracing our different backgrounds.
If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.
“emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”
