Industry:  public water industry

Work model:  100% remote 

Rate: up to 220 PLN + VAT on B2B 

Contract’s length:  6 months + possible extensions

Project language: English

Start: ASAP

 

JOB DESCRIPTION: 

 

We are looking for a ServiceNow Developer who specializes in ITSM module, to join the Service Management team of 15 people as a sole ServiceNow Developer, provide guidance to the solution, and align with best practices. 

 

TASKS AND RESPONSIBILITIES: 

 

  • Working on the ServiceNow ITSM module to deliver enhancements as the service management team specifies.
  • Developing the ServiceNow mobile agent.
  • Providing suggestions for improvements across the platform.
  • Working with the existing SNOW team to ensure consistency and collaboration.
  • Design, develop, test, implement, and support new ServiceNow functionality, enhancements, workflows, and configurations 
  • Load, manipulate, and maintain data between ServiceNow and other applications, systems 
  • Provide functional and technical troubleshooting for ServiceNow and perform fixes, and enhancements as needed, ensuring strong functionality and optimisation 
  • Understand business and technical requirements; develop, document, and implement solution designs 
  • Recommend improvements, and enhancements to ServiceNow as necessary 
  • Provide accurate estimates for enhancements, and modifications to ServiceNow 
  • Act as a technical expert in problem resolution for ServiceNow 
  • Innovative in creating re-usable patterns, frameworks and components for ServiceNow, utilising a variety of technologies.

 

SKILLS / MUST-HAVES: 

 

  • 5+ years of experience in ServiceNow development.
  • Strong knowledge (at least 2 years) with ITSM module
  • Demonstrable experience as a software developer in the analysis, design, and development of ServiceNow, in a complex enterprise environment, preferably in a Utility industry 
  • Demonstrable experience in ServiceNow development, administration, implementation, and configuration 
  • Demonstrable experience integrating ServiceNow with other applications, systems 
  • Demonstrable expertise using JavaScript, Ajax, HTML, CSS and other web based development languages 
  • Proven ability to build prototypes and mock-ups 
  • Demonstrable experience and knowledge of data access and update techniques, methods and structures 
  • Demonstrable experience troubleshooting and solving complex problems in a complex enterprise environment 
  • Solid demonstrated object-oriented software development experience 
  • Excellent verbal and written communication skills 
  • Demonstrated strong problem solving, analytical skills 

 

NEXT STEPS: 

1.      Short phone screening, receiving contract – you'll have time to get to know it. 

2.      Interview with our Recruiter on MS Teams. 

3.      The rest of the process specific to the project itself: one online interview.

 

WE OFFER:

·       Challenging international projects.

·       Transparently built relations based on trust and fair play.

·       Flexible working hours.

·       Co-financed benefits: Medicover card, Multisport card